Shipping
October 2026:
USPS shipments may take several additional days to deliver, as we're noticing longer delays in shipping time. Your package will leave our facility on time, but we are not liable for delayed delivery.
The only guarantee we can make is if you're choosing UPS 3 Day Select, UPS Second Day Air or Next Day Air if the order is placed before 9am for same-day shipping.
United States shipping:
Our shipping rates are calculated based on distance, weight & carrier, shipping from zip code 08204. Shipping quotes are provided by the carrier, either the US Postal Service Priority Mail or UPS. We do not add any additional handling fees.
Orders must be placed before 9 am for same-day shipping. Otherwise, orders are usually shipped within 24 hours.
We may require a signature on larger orders for delivery to ensure receipt. It is for your protection as well as ours.
If you live in a non-secure area, apartment building or have had issues with packages not arriving/stolen, please consider shipping to your place of business or a friend/relative that would be available to accept your package. We want to ensure that your order arrives to you safely! Scents of Earth is not liable for stolen, mis-delivered or undelivered packages.
International Shipping:
UPDATE: We are only shipping to Canada at this time. Please consider using a freight forwarding company if you're located elsewhere internationally.
Please be advised that all international orders may be subject to customs fees or duties upon arrival in your country. You are responsible for those fees issued by your government. We cannot alter customs documentation to a lower price or change the products.
International orders may not have updated tracking information once they leave the United States. While we may be able to assist you in finding a missing package, we are not liable for non-delivery or missing packages.
For packages returned to us for any reason (non-delivery, failure to pickup package, customs non-payment, etc) only the merchandise value will be refunded. No refunds on shipping charges, domestic or international.