United States shipping:
We are happy offer flat rate Continental US ground shipping for $7.95.
Orders must be placed before 10am for same-day shipping. Otherwise, orders are usually shipped within 24 hours.
We may require a signature on larger orders for delivery to ensure receipt. It is for your protection as well as ours.
If you live in a non-secure area or apartment building, please consider shipping to your place of business or a friend/relative that would be available to accept your package. We want to ensure that your order arrives to you safely!
Please be advised that all international orders may be subject to customs fees or duties upon arrival in your county. You are responsible for those fees issued by your government.
International orders may not have updated tracking information once they leave the United States. While we may be able to assist you in finding a missing package, we are not liable for non-delivery or missing packages. Refunds (minus the shipping fee) will not be issued on lost packages until the package returns to us.
Return & Refund Policy:
Returns may be made within 30 days of the date shipped for a complete refund of the purchase price less the cost of shipping. Products must be returned unopened for a refund.
Due to the liquid nature of Essential Oils, Attars & other oils, we're unable to accept returns and still guarantee purity of product to our customers. All sales of oils are final.